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Customer Reviews

Based on 29 reviews
86%
(25)
3%
(1)
7%
(2)
0%
(0)
3%
(1)
A
Aaron B. (Andover, GB)
Great vehicle

Delivery was fast. Little tricky to out together as the manual isnt great. We got personalised stickers for licence plate which are smaller than the riiroo stickers already on the car and they were horrendous to remove the otherwise would have given 5 stars

Thank you for taking the time to share your feedback, Aaron. We're thrilled to hear that you found our delivery service to be fast, that's always our aim! However, we're truly sorry to hear about the challenges you faced with assembling your product due to the manual not being as clear as it should have been. Please do get in touch if you have need any further assistance.

S
Samer A.E. (Hayes, GB)
Pink Evoque 12v

Ordered Pink Evoque 12v battery. Delivered on time, assembly was easy and quick. Ordered with premium tyres, entertainment system, and leather looking cushioned seats, as well as custom number plates and remote control. Car looks great, with nice details! The car drives at decent speed for 12v, with 3 speed options, your child will love it! It is Excellent fun! My complaints are only 3: there is small delay from remote control buttons controlling car. The remote control does not have an OFF switch, so the battery in the controller needs changing constantly. The steering wheels buttons, are not working, which was so sad, but it's not a massive issue, because the entertainment system still operates nicely with good sounds.

Dear Samer,

Thank you for taking the time to share your feedback with us regarding your purchase of the Pink Evoque 12v battery-operated car. We truly appreciate your valuable input, and we're delighted to hear that your order was delivered on time and that assembly was quick and easy. It's great to know that you opted for premium tires, an entertainment system, leather-looking cushioned seats, custom number plates, and a remote control to enhance your child's driving experience. Your description of the car's appearance and performance is fantastic, and we're thrilled that your child is having excellent fun with it.

We apologize for the inconveniences you mentioned. The small delay in remote control response, the absence of an OFF switch on the controller, and the issue with the steering wheel buttons are duly noted. We understand how these can affect the overall experience, and we appreciate your patience in this matter. If you ever require assistance with troubleshooting or have further questions, please don't hesitate to reach out to our customer service team. Your satisfaction is our priority.

Once again, thank you for sharing your review, Samer. Your feedback helps us improve our products and services to provide an even better experience for our customers. We hope your child continues to enjoy their Pink Evoque 12v car, and if you have any more feedback or questions in the future, please feel free to contact us.

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